Troubleshooting Email

Why don't I receive any emails?

 

  1. Log into https://yourdomain.com:2096 or http://yourdomain.com/webmail to make sure you have new mail.
  2. Choose a webmail program to view your inbox.
    • If the mail appears in the webmail interface, but not on your computer's mail application (outlook, outlook express, mail, etc), you should verify that the settings you use to check your email are correct.
      • The settings should resemble yourdomain.com and user@example.com
    • Enable My Server requires Authentication in Outlook because many servers require this option.
    • Save your new settings in Outlook and try again.
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